Terms Of Use

Effective june 2023

1- Introduction

  • 1.1.Please read these terms along with the privacy policy and all supplemental policies relating to your use of the “PSMap” website and App (collectively the "Terms & Conditions") to ensure that you understand each item before using the App as it affects your legal rights.
  • 1.2.Please read these terms along with the privacy policy and all supplemental policies relating to your use of the “PSMap” website and App (collectively the "Terms & Conditions") to ensure that you understand each item before using the App as it affects your legal rights.

2- The Access to the services

  • 2.1.We attempt to make our services in an ideal way, and we use in this regard all the tools, devices, programs, and the means of protection necessary for making available the services in addition to taking all the necessary legal procedures.
  • 2.2.The user shall be responsible for obtaining and maintaining all hardware, software, and other equipment needed for access to and use the “PSMap” website and App, and all related expenses, including internet connection fees, but we cannot take responsibility for the “PSMap” website and App not working at full functionality if you do not have an Internet connection.

3- Representation & warranties

By using the “PSMap” website and App, you represent and warrant that:

  • 3.1. You have the full and unrestricted legal capacity to conclude the contracts and you agree to comply with these terms.
  • 3.2.You will not access the Site through automated means, whether through a bot, script, or otherwise.
  • 3.3.You will not use the Site or App for any illegal or unauthorized purpose.
  • 3.4.You will use the “PSMap” website and App as permitted in these terms and in compliance with all applicable laws. Your use of the website and App will not violate any applicable law or regulation.
  • 3.5.You are responsible for all actions you conduct through the Site or App and all the consequences of such use.

4- The Account

  • 4.1.In order to access certain sections and features of the “PSMap” website and App, you must create an account, you agree:
    • 4.1.1.Registration on the website is free, while registration in the application is for a subscription fee.
    • 4.1.2.Have the legal capacity to accept all terms and conditions of the “PSMap” website and App.
    • 4.1.3.Comply with all laws in force and all instructions related to the use of the website and App.
    • 4.1.4.Add correct, accurate, current, and complete data as required in the registration form.
    • 4.1.5.Add correct, accurate, current, and complete data as required in the registration form.
    • 4.1.6.Take responsibility for the activities that occur through your account and notify us for any illegal use.
  • 4.3.We have the right to immediately and without any legal liability to limit your activity, cancel your membership or restrict your access to the “PSMap” website and App at any time without prior notice, in the following cases:
    • 4.3.1.If you violate the terms and conditions of the website and App.
    • 4.3.2.If we cannot verify or confirm any data, you provide to us.
    • 4.3.3.If we decide in our sole discretion that any of your actions may cause harm to us.
    • 4.3.4.If at any time, we deem it appropriate to suspend any violating account.

5- The services

  • 5.1.“PSMap” is website and App that provides innovative and smart solution for Root Cause Analysis that makes problem solving less complex and a lot more efficient.
  • 5.2.“PSMap” provides the following:
    • 5.2.1.Register an account and enjoy the full benefits offered by the website and App.
    • 5.2.2.Interactive program to investigate the root cause of the problem and creates the final report of the problem.
    • 5.2.3.An integrated problem-solving system to get the maximum features in solving problems with the participation of your colleagues in the organization.
  • 5.4.You can use “PSMap” for a free period of 30 days and take advantage of the features offered by the trial version.
  • 5.5.“PSMap” offers different subscription plans for the services. You can see the prices on the website and select your subscription plan.
  • 5.6.The “PSMap” paid subscription plans provide technical support and training.

6- payment policy

  • 6.1.We provide payment by payment services provider Hyper pay.
  • 6.2.You must ensure that the data you enter during the payment process are correct and accurate.
  • 6.3.We will not bear any responsibility if the payment process is declined or canceled by the payment gateway for any reason. So please check with your credit card bank for the reason for the decline.
  • 6.4.Your data is properly secured through the use of the latest electronic protection and SSL encryption technologies that are PCI DSS compliant, and we assure you that will not store payment data on our systems.
  • 6.5.We shall be entitled to add new payment methods in the future or cancel any current method, and you can review this on the website and App.

7- licenses Of Use

  • 7.1.We grant you a limited, non-exclusive, non-sublicensable, irrevocable, non-transferable license to access the website and App and to use the content, information and related materials that may be made available to you through the services, solely for your personal use, and strictly in accordance with these terms.
  • 7.2.The license granted to the user does not include any property rights in the “PSMap” website and App, nor does this license directly or indirectly indicate a partnership of any kind between us and any user.

8- Prohibitions Of Use

  • 8.1.You are prohibited from using the “PSMap” website and App in violation these terms, you not to do any of the following:
    • 8.1.1.Use the website and App to breach any applicable local law, regulation, or rules of practice, or in any way that causes damage to our business, reputation, or our trademarks.
    • 8.1.2.Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website and App.
    • 8.1.3.Tampering with data and information and attempting to modify or destroy any security or documentary procedures.
    • 8.1.4.Post unwanted emails (spam) or that support any illegal activities.
    • 8.1.5.Post, transmit or insert any material containing viruses or other harmful software or any malicious code, files or other software designed to damage or interfere with the normal operation of the service (or any part thereof) or any other software or computer hardware.
    • 8.1.6.Causing any damages to the service, the website and App or trademarks in any way.
    • 8.1.7.License, sell, rent, transfer, assign, distribute, host, or otherwise commercially exploit the website and App.
    • 8.1.8.Modify, translate, adapt, merge, make derivative works of, and disassemble any part of the website and App, except to the extent the foregoing restrictions are expressly prohibited by applicable law.
    • 8.1.9.Copy, reproduce, distribute, republish, download, display, post or transmit any part of the website or App in any form or by any means.
  • 8.3.We may also, without notice or liability, impose limits on certain features and services or restrict your access to the website or App at any time.
  • 8.4.The licenses granted to you by us will terminate if you do not comply with the terms of the “PSMap” website and App.

9- Legal Disclaimer

  • 9.1.We make no warranties or representations of any kind whether express or implied regarding the “PSMap” or services available, and any materials provided on the website and App based on “as is” and “as available”.
  • 9.2.We will not be responsible for any damages or losses resulting directly or indirectly from:
    • 9.2.1.The validity or reliability of any advertisement or any content posted on the website and App.
    • 9.2.2.Violation of privacy or intellectual property rights.
    • 9.2.3.Possible interruptions of the service due to, but is not limited to, maintenance work, technical problems, or other similar causes.
    • 9.2.4.Any links to third-party websites are accessible from our services.
  • 9.4.The user agrees to assume full responsibility for your use of the “PSMap” website and App and agrees that any information you send to us does not violate any property rights.
  • 9.5.“PSMap” does not guarantee that the defects are fixed or that the App and its services are free from viruses or anything else that may cause damage or destruction. This site or App may also be unavailable from time to time for repair, maintenance, or business development.

10- Indemnification

  • You agree to indemnify, and hold us and our affiliates harmless from any disputes, complaints, actions, actions, losses, reimbursements, or expenses of kind or nature, including legal fees and attorney's fees that arise from your violation of these terms, or violation of any third party laws, or right or misuse, or any unlawful use of the “PSMap” website and App whatsoever.

11- Term and Termination

  • 11.1.We have the right to suspend your access and use of the “PSMap” website and App in our sole discretion if you violate these terms or for other conduct which we believe is unlawful or harmful to others.
  • 11.2.In the event of termination, you will no longer be authorized to access or use the “PSMap” website and App. We reserve the right to use any means available or necessary to enforce such termination.

12- Relationship

  • All the clauses mentioned in these terms do not constitute or exist a partnership, employment, or agency relationship between you as a user and between “PSMap” website and App, and you do not have the right to bind us in anything and in any way.

13- Transfer Of Rights & Obligations

  • 13.1.We at any time may transfer all or part of our rights, obligations, or responsibilities (expressed or presumed) under these terms to its affiliates without recourse to your request for additional consent.
  • 13.2.You may not transfer all or part of your rights, obligations, benefits, or responsibilities (expressed or presumed) under these terms to a third party without our prior written consent of us.

14- Transfer Of Rights & Obligations

  • 14.1.These terms will be governed by and construed in accordance with the Kingdom of Saudi Arabia, and all disputes relating to these terms will be subject to the competent judicial authorities.
  • 14.2.If any clause of these terms is found to be invalid or void or for any reason unenforceable, such clause is separable, and shall not affect the execution and validity of the remaining clauses.

15- Amendments

  • 15.1.We may revise and amend these terms from time to time in our sole discretion and amend the effective date.
  • 15.2.All amendments are effective immediately when posted and apply to all your App use thereafter.
  • 15.3.Your continuity of using the “PSMap” website and App after updating this policy shall be deemed to be an express consent by you to these amendments and a legal acceptance of the new terms, and you agree that all previous versions of the terms are superseded by the amended version.

16- Language

  • These terms are available in both Arabic and English; the Arabic text shall be deemed the certified text in relation to the interpretation of these terms.

17- ENTIRE AGREEMENT

  • These terms and privacy policy shall constitute the exclusive and entire agreement between you and the “PSMap” and supersede all prior versions of these terms.